Vendor FAQ’s

What is the best way to contact the SFMA team?

Our team works fully remote, so if you need to contact us, please email: vendors@sfmamarkets.com. Please do not leave us voicemails. The full management team has eyes on this inbox and your communication is guaranteed to be seen and responded to.

Vendor Feedback

We want to hear from you! Here is the vendor feedback form

Vendor Management Tool

Visit Manage My Market to update your attendance, licenses/permits, list products and submit annual applications

Can I get my booth number before the market?

Sometimes we have to make changes to the Market Layout the day-of so we provide booth numbers when you arrive on Market Day (example: car illegally parked on Market Street) .

I can no longer attend an upcoming Market What do I do? Are there fees?

How to communicate an absence:

Step 1: Email vendors@sfmamarkets.com the week of and at minimum 24-hours before the Market opens that your business is unable to attend.

Step 2: Update your attendance in Manage My Market.

Note: Updating in just Manage My Market is not sufficient notice

Fee policy for no call/no show or less than 24 hours of notice:

Our fee policy for no call/no show or less than 24-hours of notice is $43 (which includes a bank processing fee).

Before reserving future space for your business, this fee must be paid in full. We will waive this fee if you are sick or experiencing an emergency.

Winter Weather Attendance and Market Cancellation Policy

If it’s unsafe due to weather for you or your staff to drive to the Market, there are no penalties or fees to cancel due to safety. Just send us an email at vendors@sfmamarkets.com and let us know. Safety is number one and we ask that you use your best judgment when deciding to attend or not attend a market.

In the very rare event we decide to cancel a market due to weather we will first email all vendors (with the email you have listed on www.managemymarket.com) and then post the announcement to our social media and website.

Please be sure that your market staff are listed in Manage My Market so they receive this communication too. Due to the unpredictability of weather, we may not know if we are going to cancel the market until the morning of. As soon as we make the call, we will alert you all.

Vendor Resources